Systems just make life easier.

Systems just make life easier.


Systems just make life easier 

I have a system I follow to make life easier; I prepare for my next day the night before.

I prepare my lunch the night before and I get my clothes ready.

Both of these things mean my mornings are more streamlined, or they did until I introduced an unknown to my system.

"Good systems are invisible until they break."

My morning system has been completely disrupted with the introduction of my adorable puppy. Even preparing the day before hasn't helped.

What used to take 30 minutes now takes 90!

I took my system for granted, like many of us we suddenly recognize a system only when it starts to fail.

This is something we need to think about in quality at work.

We need to think about what has been,  or might be, introduced into our systems at work that could cause a perfectly good system to malfunction.

Every time we introduce a new product or service, a new technology, or even a new team member, there is potential for a disruptive impact on our systems.

A new team member is a great example, just like Lachy my puppy, introducing a new team member, with outside experiences and ideas, can be very disruptive.

We default to trying to get them to fit into our system but perhaps we can use their enthusiasm to review our systems.

With fresh eyes and fresh perspective isn't this a great opportunity to look for inefficiencies and new and improved ways of working.

If you work in quality and aren't involved in the induction of new team members across the organisation could you be missing a great opportunity to get valuable insights and ensure that introducing a new puppy...
I mean a person doesn't disrupt your systems negatively.

What's on this month

I’m offering a special deal to anyone purchasing Cathy Balding’s training STRATEGIC QUALITY SYSTEMS using this link.

This program is designed to take quality in your organisation beyond compliance and support consistently high-quality care and services.

The course offers a step by step, best practice strategic path for creating a great point of care and service experiences.

Over five video modules, you’ll develop your toolkit - and start applying it - to build a strategic, point of service, and a care-based quality system.

When you purchase the course through this link.

You also receive two of Cathy’s most popular leadership tools:

Strategic Quality and Clinical Governance Framework Structure Template and
Defining high-quality care and services scenario guide

The investment for the course is only AUD $197 (plus GST) and the can be shared within your organisation.

People using this link will also receive a special bonus from me. THREE MONTHS FREE Bronze membership to the Quality Networking Group valued at $250.

If you work in quality and are looking for professional development to progress your career, the quality networking group may be for you.

The Quality Networking Group - are you ready to progress your career in quality?

Many people working in quality experience overwhelm as the scope of the job gets broader, lack of buy-in, frustration with a compliance mindset from leaders, and lack of commitment and accountability for quality across the organisation.

The group supports people working in quality and is created to build a professional network raising the profile of quality as a profession, not just a job.

Personal and professional development is so important and I have experienced the benefits of supported peer learning and the advantage this type of group has compared to traditional training.

You can access information about the membership levels and benefits here.

If you are interested in attending a FREE Quality Networking Group webinar on 13th July register here.

Stay well everyone and I'm here to help if you need me. You may call +61 0403 857 054 or send me an email to