Recent blog posts
Support Services And Quality Working Together
Support services and quality working together If you are a support team, HR, Procurement or Quality for example what's your function? Are you clear about the scope of your function? Do you have an elevator pitch? When people ask what you do can you tell them? Often working in quality...
Let's talk about Quality
Let's talk about quality. Often when I work with organisations developing an AuditMindset one thing we learn pretty quickly is that most people don't know what quality means. If you're struggling to get people to understand what quality means in your organisation click here to download my infographic and you...
Building a quality network
Building a quality network Over recent times I have had several conversations with people in a quality role who are looking for a new position or are starting a new position. I'm exploring why people in a quality position leave their job . A common reason is: Little to no...
What is Quality and how to describe it?
What is Quality and how to describe it? Simon Sinek works with organisations to help them make the abstract more concrete, using verbs to describe values rather than our preference for nouns like trust, integrity or quality. Quality is a popular noun used to describe 'great work' but its abstract...
Exciting Changes To The Quality Networking Group
Exciting changes to the Quality Networking group in 2020. This year the quality networking group is bigger and better than ever. The number of places available has been reduced to 10 to support a more intimate group allowing us to focus on each person's challenges, providing real support for each...
A better way to do quality
A better way to do quality What if I told you that you could build a culture of quality and reduce your internal audits? For many organisations, discussions about quality systems can focus on the lack of funding, onerous standards, and expensive certification requirements. By training your team to develop...
A better way to do quality
A better way to do quality What if I told you that you could build a culture of quality and reduce your internal audits? For many organisations, discussions about quality systems can focus on the lack of funding, onerous standards, and expensive certification requirements. By training your team to develop...
The reality of managers
The reality of managers Does your organisation invest in managers? If you've neglected to invest in the management position you may find this article useful. The article considers the importance of the manager experience, explaining: "Gallup finds that the employee experience is shaped to a large extent by the manager...
Planning for the new year
It's a new year, a new decade and we often feel the urge to start planning. I have struggled with planning in the past, setting goals that are too broad with no plan on how to achieve them. As we move into February how are you going with your plans...
Role of a Manager
The problem with being a manager. New managers are often promoted into a leadership position because of their technical expertise and find they have new responsibilities and tasks for which they have no training, things like: ✏️Performance management ✏️Feedback and having difficult conversations ✏️Motivating a team ✏️Delegating work One of...