Recent blog posts

5 Audit Mistakes and Why You’re not Royal Commission Ready

How prepared would we be as an organisation for a Royal Commission?

When you delegate to yourself, do you hold yourself accountable?

Accountability is your secret weapon for building a strong team culture and it starts with you.

You’re not busy you're reactive

Important and Urgent tasks need you to take ACTION...

The three C’s of Delegation

One way to ensure delegation won't work is to choose the wrong person...

Delegation isn’t about tasks, its about relationships.

Do you find it difficult to delegate?

Do we even need quality systems?

Surely if everyone is doing their best job, quality is guaranteed?

Quality personnel have a quality personality

The quality role, what is it and who is the best person for the job?

Quality - What's your definition?

I think it’s important that there is a commonly understood definition of quality in each organisation.

What does Quality mean to your organisation?

Quality is hard to define, one of my favourite *definitions is “Quality is the customers' perception of the value of the suppliers' work output”, because it puts quality firmly where it should be, part of the customer's value.

Stop trying to be minimalist and start being a tidiest.

When my husband and I emigrated to Australia 15 years ago we brought only what we could carry in a bag. We had lived in one room in a boarding house for two years to save for the trip and we lived out of a 1986 Ford Falcon with dodgy...