Recent blog posts

The Lock Down Library Version 2 and webinar with Andrew Pearce

Version 2 of the Lock down Library is here. A massive thank you to all of the authors who have contributed their books for free download. We now have over 20 books for you to enjoy in Lock down. Recently I collaborated with some amazing authors to share our books...

What Have Your Procedures Got In Common With Goldilocks?

What have your procedures got in common with Goldilocks? Getting the number of procedures just right can be tricky but its a lovely feeling when you do. Are you Mummy bear - Not enough procedures This can make life and work inefficient, unsafe, risky, and is not conducive to good...

Working From Home And Spiral Into Busy.

Working from home and spiral into busy. Does this sound familiar? You start off enthusiastically when you are told to work from home. You set up your home workstation and quickly find you are working 16 hours a day. As managers when we are remote from our workforce we can...

Audit Can Be Agile In These Remote Times.

Audit can be agile in these remote times and here's how. How do you monitor what's happening in your organisation when people are working remotely from home? Internal audits generally fall into two camps: Onsite review of the process File audits Covid-19 has pushed the workforce to work remotely yet...

I'm hoping Covid-19 helps us stop doing quality

I'm hoping Covid-19 helps us stop doing quality This video by the very clever Brent Hodgson provides a clear overview of what we can expect from Covid-19 in the next 2 years. Importantly, Brent says values and practice will be different post-Covid 19. What does that mean? It means we...

Making the most of a situation

Making the most of a situation Businesses are having to make some really tough decisions right now about where to place workers in quieter times. If this is happening in your organisation what can you do that will have a positive impact not only now but when life returns to...

Support Services And Quality Working Together

Support services and quality working together If you are a support team, HR, Procurement or Quality for example what's your function? Are you clear about the scope of your function? Do you have an elevator pitch? When people ask what you do can you tell them? Often working in quality...

Let's talk about Quality

Let's talk about quality. Often when I work with organisations developing an AuditMindset one thing we learn pretty quickly is that most people don't know what quality means. If you're struggling to get people to understand what quality means in your organisation click here to download my infographic and you...

Building a quality network

Building a quality network Over recent times I have had several conversations with people in a quality role who are looking for a new position or are starting a new position. I'm exploring why people in a quality position leave their job. A common reason is: Little to no opportunity...

What is Quality and how to describe it?

What is Quality and how to describe it? Simon Sinek works with organisations to help them make the abstract more concrete, using verbs to describe values rather than our preference for nouns like trust, integrity or quality. Quality is a popular noun used to describe 'great work' but its abstract...