Three ways to combat lack of buy in for quality

sanitized+206@versantus.co.uk
This weeks blog post

Lack of leadership buy in is one of the biggest frustrations for people working in quality.

It’s often the reason people tell me they change jobs. Unfortunately, it can be a case of out of the frying pan and into the fire.

Quality is still seen as a function separate to leadership and getting leaders to embrace quality rather than tolerate it can be a challenge.

Here are three ways you can build buy in of the quality role and take the pain out of communicating quality.

????? - know the value quality provides, this could be financial, safety, customer engagement or satisfaction? Be able to quantify it in a way that makes sense.

??????? - be clear about the purpose of quality - what’s your elevator pitch?

???? - be realistic about what’s possible, what resources are needed and how much it’s going to cost. No one likes a constantly dripping tap.

How do you get buy in for quality?