Systems make delegation easy - so what's stopping you?
As businesses become more complex, we realise that we can’t do it all.
As teams become larger, we understand that we need to share the work across the team. We need the right people doing the right work.
There’s a simple answer - Delegation. We know it, but delegation doesn’t come naturally to everyone.
Let me show you a secret to help you with more effective delegation - having your system mapped and documented.
I’m not talking long, boring procedures, but workflows and instructions that outline the system, to get the work done, to the quality you require.
When my business grew, I engaged a virtual assistant. I documented procedures and honestly; I didn’t get it right the first time.
Sai my wonderful VA had to ask for clarification on most processes before we got it right but the benefits are that now I am free to focus on the high-value work (and the work I love).
The key is to start.
Mind map your systems and then test them, it probably won’t be perfect the first time.
When you can, involve the team and get a broad range of perspectives about how the system does, can and should work before writing your procedures, then share and communicate, review and adapt.
If you are struggling to delegate, look closely at your procedures, and get them right.
What’s new this month
I’m offering a special deal to anyone purchasing Cathy Balding’s training STRATEGIC QUALITY SYSTEMS using this link.
This program is designed to take quality in your organisation beyond compliance and support consistently high-quality care and services.
The course offers a step by step, best practice strategic path for creating a great point of care and service experiences.
Over five video modules, you’ll develop your toolkit - and start applying it - to build a strategic, point of service, and a care-based quality system.
When you purchase the course through this link
You also receive two of Cathy’s most popular leadership tools:
Strategic Quality and Clinical Governance Framework Structure Template and
Defining high-quality care and services scenario guide
The investment for the course is only AUD $197 (plus GST) and the can be shared within your organisation.
People using this link will also receive a special bonus from me THREE MONTHS FREE Bronze membership to the Quality Networking Group valued at $250.
If you work in quality and are looking for professional development to progress your career, the quality networking group may be for you.
The Quality Networking Group - are you ready to progress your career in quality?
Many people working in quality experience overwhelm as the scope of the job gets broader, lack of buy-in, frustration with a compliance mindset from leaders, and lack of commitment and accountability for quality across the organisation.
The group supports people working in quality and is created to build a professional network raising the profile of quality as a profession, not just a job.
Personal and professional development is so important and I have experienced the benefits of supported peer learning and the advantage this type of group has compared to traditional training.
You can access information about the membership levels and benefits here.
If you are interested in attending a FREE Quality Networking Group webinar on 25th June register here.
Last week I interviewed the amazing Brent Hodgson as part of the Lockdown Library interviews.
Brent is an amazing marketer who shared his wisdom on how small changes can have a big impact.
You can watch the interview here.
Stay well everyone and I'm here to help if you need me. You may call +61 0403 857 054 or send me an email to firstname.lastname@example.org.