Sometimes it seems that quality is all about policies, procedures, audits, and paperwork.
When did it stop being about people?
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?? ????? ???????:
To pass audits
To write procedures
Manage compliance
Identify and treat risk
Design customer-centric systems
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Have a look at what the team does and ask yourself what is their purpose.
Are the tasks they are engaging in helping them to achieve theor purpose?
Think about writing a team purpose that you can communicate across the organisation to help build the culture of quality.
If you work in quality how would you describe the purpose of your role or team?